How to Order Shake Shack Online for Pickup or Delivery
Ordering Shake Shack online for pickup or delivery is a convenient way to enjoy their delicious burgers, shakes, and more without having to wait in line.
With the Shake Shack app and website, you can easily place an order for delivery within their delivery zones or for pickup at your nearest Shack.
Here is a comprehensive guide to ordering Shake Shack online and getting their mouthwatering food brought to your home or office.
Placing an Online Order for Shake Shack Pickup or Delivery
Ordering online from Shake Shack is simple whether you use their mobile app or website. Follow these steps to place a pickup or delivery order:
- Open the Shake Shack app or go to shakeshack.com and select your location. You can enter your address or allow location access to find the nearest Shake Shack.
- Browse the full Shake Shack menu including their burgers, chicken, hot dogs, fries, shakes, frozen custard, and more.
- Add items to your order cart and customize them if desired. You can add extra toppings, switch out fries for cheese fries, select milkshake flavors, and more.
- For pickup orders, select your pickup time at least 10 minutes in the future. For delivery, enter your address to check if you’re within the Shake Shack delivery zone.
- Go through the checkout process, review your order details, and pay securely online. You can use promo codes and earn rewards points on your Shack App orders.
- For pickup, arrive at Shake Shack at your designated time and check in with the pickup counter. For delivery, track your ETA and meet your driver curbside.
- Enjoy your delicious Shake Shack meal! Be sure to check order accuracy and packaging before your driver leaves.
Placing an online order makes getting your Shake Shack fix fast and convenient. In just a few minutes, you can schedule a pickup or delivery from their app or website.
Ordering Shake Shack Delivery
Through their partnerships with delivery services like DoorDash, Uber Eats, and Postmates, Shake Shack offers delivery in many markets across the U.S. Here’s what to know about getting their food delivered:
- Enter your address on the Shake Shack app or site to see if you’re within a Shack delivery zone. Delivery is available within 10 miles of most locations.
- Delivery hours vary by location but are generally 11am to 10pm on weekdays and 11am to 11pm on weekends. Some Shacks offer late night delivery on Fridays and Saturdays.
- A delivery fee applies based on distance from the Shack. Expect fees around $2-$4. You’ll also want to tip your driver generously.
- Minimum order amounts may apply for delivery orders, usually around $10-$15. Make sure your order meets the minimum for your location.
- Track your delivery time in real-time after placing your order. Meet your driver curbside within 2-3 minutes of their arrival.
- Enjoy piping hot and delicious ShackBurgers, crispy fries, and creamy shakes from the comfort of home!
Shake Shack delivery via these third-party apps makes it easy to enjoy their food whenever cravings strike. As long as you’re within range and order minimums, you can get Shake Shack to your door.
Picking Up a Shake Shack Order In-Store
Every Shake Shack location offers the option to skip the line by ordering online for pickup. Here are some tips for grabbing your food to-go:
- During checkout, you’ll select a 15-minute pickup window at least 10 minutes in the future. Be sure to factor in driving time.
- Look for signs pointing you to the “Pickup” counter/window separate from the main line.
- Alert the cashier you have an online order under your name. Provide them your name or order number for confirmation.
- For large orders, you may be asked to pull forward to wait for your food. It will be brought out when ready.
- Food may be packed in eco-friendly, compostable bags. Check your receipt for order accuracy before leaving.
- Curbside pickup is available at many locations. When you arrive, tap “I’m here” in your ShackApp for prompt delivery to your car.
Ordering ahead for pickup lets you breeze in and out with your food. No more standing in long Shake Shack lines!
Getting the Best Deals When Ordering Shake Shack Online
Beyond the convenience, ordering online through the ShackApp allows you to take advantage of great deals and savings:
- Join Shack Rewards through the app to earn points towards free food with each order. Redeem points for shakes, fries, and more.
- Exclusive app offers and promotions provide discounts on full meals, a la carte items, and delivery fees.
- First time app users get a $5 signup bonus. Stack with other promos for maximum savings.
- Keep an eye out for limited time promo codes offering % discounts, free delivery, and discounted bundles.
- Order on your birthday for a free side of fries through their Shack App birthday reward.
Ordering on the app makes it easy to take advantage of constantly updated discounts and loyalty rewards. Skip the line and save money with online ordering from Shake Shack!
Finding a Shake Shack Near Me to Order Online
The first step in ordering Shake Shack online is finding a location near you. You can go to shakeshack.com and enter your address or use your current location to search for the closest Shake Shack.
This will show you which ones are within delivery range or a reasonable distance for pickup. Be sure to take note of the address and hours of your nearest Shake Shack for easy ordering.
Using the Shake Shack App to Order Online
For the best online ordering experience, download the free ShackApp in the App Store or Google Play Store. The app makes it easy to find a nearby Shake Shack, browse the full menu, customize your order, apply promos, and track your delivery.
You can save favorite orders and locations plus join Shack Rewards to earn points towards free food. The ShackApp provides the most convenient way to order Shake Shack online.
Shake Shack Online Ordering Hours
Shake Shack locations accept online orders during regular opening hours – usually from 11am to 10pm on weekdays and 11am to 11pm on weekends.
However, delivery and pickup cut-off times are typically an hour before closing. Be sure to check your specific Shake Shack’s hours and place your order accordingly to ensure you can pick up or get delivery within their operating hours. Late night delivery is available until midnight or 1am on Fridays and Saturdays at select spots.
Delivery Fees and Other Costs for Online Orders
One thing to factor in when ordering Shake Shack delivery online is the fees. A delivery fee based on distance from the restaurant, generally $2-$4, will apply.
You’ll also want to tip your driver generously, around 15-20% of the order subtotal. If you’re picking up in-store, there are no extra fees, but make sure to head to the pickup counter or window instead of the main line.
Saving Money with Shake Shack Promo Codes
Joining Shack Rewards on the app provides access to exclusive discounts and promo codes that can be applied to your online order. New app users get a $5 sign-up bonus and Shack Rewards members earn points towards free food with each order.
Limited time promo codes offer money off your entire purchase or free delivery. Take advantage to save on your online Shake Shack orders.
Meeting Shake Shack Online Order Minimums
One thing to be aware of with Shake Shack delivery is the minimum order size, usually $10-$15 before taxes and fees.
Be sure your online order meets the minimum cart total for the location you’re ordering from, or add extra sides and shakes if needed. This minimum ensures affordable delivery costs. Pickup orders can be any amount.
Where Shake Shack Offers Online Ordering and Delivery
Shake Shack locations in most markets across the U.S. offer online ordering for pickup and delivery. Enter your address on the app or website to check if you’re within a Shack delivery zone.
Delivery is generally available within a 5-10 mile radius. For pickup, search for your nearest Shake Shack location and place your order for fast to-go service.
Reviews of the Shake Shack Online Ordering Experience
Overall reviews of ordering online from Shake Shack are very positive. Customers praise the convenience of scheduling pickup times or getting delivery versus waiting in long lines.
The app and website make it easy to customize orders exactly how you want. Issues are rare thanks to proper packaging, checked accuracy, and prompt delivery.
Tracking Your Shake Shack Online Order
A major benefit of online Shake Shack orders is real-time tracking. For pickup, you’ll receive notifications when your food is almost ready so you can head to the restaurant.
For delivery, you can follow your driver’s location on a map and receive estimated arrival times so you’re ready to meet them curbside when they pull up.
Customizing Your Online Shake Shack Order
Ordering online allows complete customization of your Shake Shack meal. You can add extra toppings, switch to premium fried sides, select unique frozen custard combinations, and provide special instructions like well-done or food allergies. Take advantage of this flexibility to craft your perfect order.
Ordering Healthy Options from Shake Shack Online
Along with their signature burgers and shakes, Shake Shack offers healthier alternatives you can order online. Options include fresh salads, grilled chicken sandwiches, veggie burgers, and frozen yogurt custard. Build a customized vegetarian or vegan meal, or pick lower calorie/carb items.
Vegan Options for Online Orders
For vegetarians or vegans, Shake Shack offers online ordering of their Veggie Shack veggie burger, Chick’n Shack fried chicken sandwich made with plant-based protein, and classic crinkle cut fries cooked in vegan oil. Their vanilla, chocolate, and featured custards can be ordered with non-dairy mix-ins.
Ordering from Shake Shack Online for Parties
For larger groups or parties, you can order a catering pack online from Shake Shack. Build your own customized 20-, 40-, or 60-burger packs plus sides in quantity. Get bags, trays, cutlery, and beverages added. Order ahead then schedule pickup at a designated time for easy self-serve or delivery.
Online Catering for Meetings and Corporate Events
Shake Shack’s online ordering and catering options make it easy to feed office meetings, corporate events and team lunches. Build custom bulk meal packs with burgers, sides, drinks and paper goods. Select pickup or delivery to your office location. Corporate accounts and billing can be set up for seamless service.
Shake Shack Wedding Catering Orders Online
For a casual yet delicious wedding catering option, Shake Shack can be ordered online for your big day. Build personalized packages of ShackBurgers, chicken, fries, and custard. Get extras like floral arrangements, custom packaging, and wedding favors added. Order ahead then schedule delivery to your wedding venue.
Getting Your Shake Shack Order Exactly How You Want It
A major benefit of ordering online is the ability to completely customize your items. Take advantage to get your food made just how you like:
- Modify burger toppings like adding extra ShackSauce or cheese. Make any sandwich into a lettuce wrap.
- Swap regular fries for cheese fries, bacon fries, or other premium sides.
- Pick unique frozen custard flavors and mix-ins instead of just vanilla or chocolate shake.
- Order a veggie burger or Chick’n Bites for vegetarian/vegan options.
- Request specific preparation like “well-done” or “extra pickles”. Provide allergy/dietary needs.
- For larger orders, include paper goods like plates, napkins, and cutlery.
- Add a personalized gift note for delivery orders – perfect for birthdays, holidays, or treating friends.
Customizing online provides control over your order so you get exactly what you’re craving. Make it a meal your way!
Tips for First-Time Shake Shack Online Orderers
For those new to ordering online from Shake Shack, keep these tips in mind:
- Download the Shake Shack app for an optimal ordering experience with rewards programs.
- Note the restaurant’s hours – most are open from 11am to 10pm. Delivery/pickup usually ends an hour before closing.
- Be aware of order minimums that apply to delivery. Generally $10-$15 before fees/tip.
- For pickup, arrive on the earlier side of your window to ensure your food is ready promptly. Check in with the pickup counter immediately.
- Don’t Hesitate To Contact Shake Shack Customer Service if you encounter any issues with your order.
Ordering online is quick and easy. In just a few taps, you can have delicious burgers, crispy fries, and creamy frozen custard from Shake Shack without waiting in line inside. Take advantage of the convenience plus great deals offered on the Shack App. Customize your perfect meal and enjoy classic Shake Shack favorites from anywhere. Now you’re ready to order online like a pro!
Frequently Asked Questions about Ordering Shake Shack Online
Is there an app to order Shake Shack online?
Yes, Shake Shack offers its own iOS and Android app called “ShackApp” to place pickup and delivery orders. Download it for easy ordering and to join Shack Rewards.
What are Shake Shack’s delivery hours?
Delivery hours vary but are typically 11am to 10pm weekdays and 11am to 11pm weekends. Some locations offer late night delivery until midnight or 1am on Fridays and Saturdays.
What is the minimum order size for Shake Shack delivery?
Minimum order amounts for delivery are generally between $10-$15 before taxes, fees, and driver tip. Make sure your order meets the minimum for your selected location.
How much does Shake Shack delivery cost?
Delivery fees vary based on distance from the restaurant, typically $2-$4. You’ll also want to tip your delivery driver – plan for at least 15-20% of the order subtotal.
Can I customize my Shake Shack order online?
Yes, a major benefit of online ordering is customizing every item how you want – extra toppings, premium sides, unique custard mixes, no bun, etc.
How do I apply a promo code to my online Shake Shack order?
In the ShackApp, go to “More” then “Promos” and enter valid promo codes before checkout. On the website, enter codes on the payment page.
Can I order alcoholic beverages from Shake Shack online?
At select locations, guests 21+ can order beer, wine, and cocktails for pickup only. Delivery does not include alcohol. Must show valid ID at pickup.
When should I arrive for an online Shake Shack pickup order?
Aim to be at the restaurant 5 minutes before the start of your 15-minute pickup window to ensure your food is ready in time. Check in immediately with the pickup counter.
What is Shake Shack’s cancellation/refund policy?
Orders can be cancelled for full refunds up to 10 minutes prior to the selected pickup/delivery time. Cancel ahead of time to avoid charges. Reach out to customer service with issues.
Can I save previous online orders or favorite items on the ShackApp?
Yes, the ShackApp includes order history so you can easily reorder favorites. You can also favorite menu items to add faster next time.
Ordering Shake Shack pickup or delivery online makes it quick and easy to enjoy their burgers, fries, shakes, and more. With these FAQs answered, you’ll be a pro at ordering online through their website or ShackApp.
Conclusion
Ordering from Shake Shack online through their website or mobile app provides a convenient way to enjoy their signature food without waiting in long lines. With delivery, you can get burgers, hot dogs, fries, and frozen custard delivered right to your home or office. Pickup lets you skip the queue and breeze in to grab your meal to-go.
Taking advantage of the Shake Shack online ordering experience provides:
- Fast service with scheduled pickup times or real-time delivery tracking.
- Ability to completely customize your order to your liking.
- Exclusive deals and savings with the ShackApp rewards program and promo codes.
- Late night delivery options at select locations on weekends.
- Convenience of enjoying Shake Shack anywhere there’s an internet connection.
Next time you get a craving for a ShackBurger and vanilla shake, don’t brave the crowds inside. Open their app, order online, and have your meal brought to you or ready for quick pickup. Online ordering makes getting your Shake Shack fix a breeze.